General Information

Registration and Accommodation queries:

Tel: +27 (0) 21 9101913
Fax: +27 (0) 21 9100471
Email: [email protected]

Congress Office:

Event Management Solutions (Pty) Ltd
Tel: +27 21 7120571
Fax: 0866 86 8882
Email: [email protected]

Conference Venue Address:

Address: 4 Energy Lane, Century City, Cape Town, 7446
Phone: 021 204 8000

Registration & Information Desk

This service will be situated in the Foyer outside Hall A at the conference Centre

Visa Information

Important information regarding visa requirements can be found on the website of the Department of Home Affairs, while will also assist you with user-friendly information:
Should you require a letter of invitation please contact our registration office on: Tel: +27 (0) 21 9101913.

Yellow Fever Certificate

A yellow fever certificate is required. It is vital to obtain this certificate, as without it, entry to South Africa will be denied . Please note that the yellow fever certificate is valid for a period of ten years. If you are already in possession of a yellow fever certificate, it is advised that you check the expiration date prior to obtaining a new one.


Malaria risk in South Africa is confined to the northeaster parts of the country (the Lowveld of Mpumalanga and Limpopo and on the Maputaland coast of KwaZulu-Natal). Cape Town is a risk free area


Cape Town has a Mediterranean climate, with mild, moderately wet winters and dry, warm summers. The summer months in Cape Town stretch from December through to March, while cooler weather sets in from April through to November. In April average high temperatures are around 23°C (72°F). The evenings in Cape Town in April are cooler, and the average low temperature drops to 12°C (54°F). Meanwhile, pleasant mornings and evenings are perfect for dining al fresco and exploring the outdoor attractions around Cape Town.

Currency and exchange

The South African Rand (ZAR) is the local currency. Foreign exchange can be done at the airport as well as at all major hotels. Notes come in denominations of R10, R20, R50, R100 and R200; and coins come in 5c, 10c, 20c, 50c, R1, R2 and R5. There are two R5 coins in circulation, both of which are legal currency. All transactions are rounded down to the nearest 5c. Rand (ZAR). 100 cents equals one rand. A passport will be required for ALL forex transactions.

Foreigners can claim sales tax refunds and should ask salesmen to fill out a tax refund form when purchasing any goods.

Credit cards, shopping

The South African Rand (ZAR) is the local currency. All major credit cards are accepted throughout South Africa.


The voltage throughout South Africa is 220V/50hz. Most plugs are 15 amp 3-prong or 5 amp 2-prong, in both cases with round pins. If you’re bringing anything electrical, bring an adapter. Most hotels have 110 volt outlets for electric shavers and appliances. Adaptors can be bought at the airport on your arrival, and may be available at your hotel.

Accounts Queries

Contact the Registration Desk.


We urge delegates to take care of their personal possessions at all times as the convenors nor the organisers of the symposium will take responsibility for any loss or damage to any delegates property.

Language Policy

The official language of the Congress will be English. No simultaneous translations will be provided.

Name Badge

Must please be worn at all times for security reasons.

Courtesy Request

Food and Drink: Only water may be consumed inside the auditorium. Please respect this request. Smoking: Strict legislation governs smoking in public places in South Africa. Smoking is absolutely forbidden within the venue.

Mobile phones: Please ensure that mobile phones are on silent mode during the meeting sessions.

Time-keeping: As time will be very tight, delegates are requested to respect the starting times for all sessions.

Emergency Medical Services

Dial 10111 from any mainline telephone for an emergency response.


All guests are responsible for own insurance.

More information on Century City and surrounds:

Ideas for leisure time:


The Canal Walk shopping centre is located 1km from the Century City Conference Centre and Hotel

Canal Walk Shopping Centre, Century Boulevard, Century City, Cape Town

There are a wide selection of activities and spaces available for the active guest to enjoy, please see the following links for information on Central Park, Intaka Wetlands Reserve and other activities in the Century City precinct.

Intaka Island:

1.9 km from the Century City Conference Centre and Hotel


Century City Jogging Trail:

5km (3 mile) jogging route starting right outside the Century City Conference Centre and Hotel

Virgin Active Gym:

4000 sqm state of the art gym is located 100m from the Century City Conference Centre and Hotel. Tel: 021 552 9045


There are a wide variety of restaurants to choose from in the Century City precinct; as well as in the Canal Walk shopping centre.

Located in the Century City Square (next to Century City Hotel) are 3 restaurants:  Tigers Milk, Punjab Wok and Café Frank

There is also a Seattle Coffee Shop located in the Century City Conference Centre.

The Square Cafe and Wine Bar is Century City Hotel’s own restaurant, and is open for breakfast, lunch and dinner.

Car Rental and Transfers:

Inside the Century City Conference Centre and Hotel, you will find a Hertz car rental kiosk, as well as a MK Exotics – they can assist with transfers, tours and more.


There are 2 ATM’s located at the Century City Conference Centre and Hotel – ABSA and Standard Bank.

All the major banks and money exchange facilities are located in the Canal Walk shopping centre.

WIFI / Internet:

Century City Conference Centre and Hotel offers fast, unlimited WIFI to our hotel guests, which can be accessed in the conference centre and hotel.


Closest hospital:

Intercare Day Hospital – 1.3 km from Century City Conference Centre and Hotel

Central Park on Park Lane
Cnr Century Way & Park Lane
Grand Central Precinct
Century City

Tel: (021) 879 0100

Additional 2 Hospitals close to Century City Conference Centre and Hotel:

Mediclinic Milnerton       – 4.7 km from Century City Conference Centre and Hotel

Mediclinic Panorama     – 10 km from Century City Conference Centre and Hotel


Colosseum Dental Studio

G14 Colosseum Building, Century City Way, Century City

Tel: 021 552 9059

There is also a first aid room located in the Century City Conference Centre and Hotel.

Additional sightseeing options and things to in cape town

V&A Waterfront

Table Mountain

Cape Point Nature Reserve (Cape of Good Hope)

Robben Island

Kirstenbosch Botanical Gardens

African Penguin Colony


District Six Museum

City Sightseeing Bus

Food and Drinks



Art and Galleries

Constantia Wine Region

Stellenbosch Wine Region

Fransshoek Wine Region